Podcast Episode

The Hidden Cost of Bad Leadership: Turnover, Burnout, and Missed Growth

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William Attaway

On April 8, 2025

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The Hidden Cost of Bad Leadership: Turnover, Burnout, and Missed Growth With Rachel Platt

The hidden cost of bad leadership is often overlooked by fast-scaling agency owners—but it’s the reason behind team burnout, high turnover, and missed growth milestones. In this episode, we uncover the leadership gaps silently holding back your agency and offer a clear path toward people-first success.

About This Episode:

The Hidden Cost of Bad Leadership: Turnover, Burnout, and Missed Growth With Rachel Platt

In this episode of the Catalytic Leadership Podcast, I sit down with Rachel Platt, founder of PLATTinum Consulting, to expose the hidden costs of poor leadership and the urgent need for a people-first strategy.

Rachel shares why most businesses—especially fast-scaling digital agencies—fail to implement feedback systems, leadership development, or team alignment strategies that actually stick. We unpack the connection between leadership blind spots and high client churn, low retention, and team burnout. If you’re struggling to scale your agency or lead a small team through growth, this conversation is packed with insights on building a sustainable workplace culture, creating systems that retain top talent, and avoiding the mistakes that sabotage long-term agency success.

We also dive into the overlooked role of people strategy in mergers and acquisitions, and how ignoring the human side of your business can kill ROI. Whether you’re a digital agency owner using GoHighLevel, part of a mastermind group like Seven Figure Agency, or a founder trying to lead through chaos—this episode is a must-listen.

Connect with Rachel Platt:
Rachel is active on LinkedIn and always open to conversations around leadership, workplace culture, and strategic people systems. Visit www.PLATTinumconsulting.com or call/text her directly at 301-807-4334 to connect and learn how PLATTinum Consulting can support your team through growth, retention, and sustainable leadership.

Books Mentioned:
Dare to Lead by Brené Brown

Catalytic Leadership: 12 Keys To Becoming An Intentional Leader Who Makes A Difference by Dr. William Attaway

Finish 2024 Strong: Take Action Now for Impactful Results

Why wait until December to tackle your business challenges? With a few months left in 2024, now is the perfect time to strategize for a powerful finish. Book a complimentary Catalytic Leadership Strategy Call and together, we’ll craft a tailored plan that will drive impactful results before the year ends. Don’t miss this opportunity to align your goals, refine your strategies, and set your business up for success. Let’s make the remainder of 2024 count—schedule your call today!

About Dr. William Attaway:

Meet Dr. William Attaway, your seasoned Executive Mindset and Leadership Coach, bringing nearly three decades of transformative experience. Driven by a passion for empowering high-performance entrepreneurs and agency owners, William specializes in guiding individuals to conquer challenges and unlock their fullest potential. Through the Catalytic Leadership podcast, he shares invaluable insights on achieving Clear-Minded Focus, Calm Control, & Confidence, equipping you to thrive both in business and in life.

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